Terms of Service

Effective Date: January 15, 2026 | Last Updated: January 15, 2026

1. Acceptance of Terms

Welcome to Wambesha. These Terms of Service ("Terms") constitute a legally binding agreement between you ("User," "you," or "your") and Wambesha LLC ("Wambesha," "we," "us," or "our"), a New Mexico Limited Liability Company.

By accessing or using our streaming platform, website, mobile applications, or any related services (collectively, the "Service"), you acknowledge that you have read, understood, and agree to be bound by these Terms. If you do not agree to these Terms, you must not access or use the Service.

2. Eligibility

To use the Service, you must:

• Be at least 18 years of age, or the age of majority in your jurisdiction, whichever is greater
• Have the legal capacity to enter into a binding agreement
• Not be prohibited from using the Service under applicable laws
• Provide accurate and complete registration information

Users under 18 may only use the Service through a parent or legal guardian's account and with their supervision. The account holder is responsible for all activity under their account, including content accessed by minors.

3. Service Description

Wambesha provides a subscription-based streaming entertainment service that allows users to:

• Stream movies, television shows, documentaries, and original content
• Create personalized user profiles with customized recommendations
• Download select content for offline viewing on compatible devices
• Access content across multiple devices simultaneously (based on subscription tier)
• Enjoy content in various quality levels up to 4K Ultra HD with HDR support

Content availability varies by geographic location due to licensing agreements. We reserve the right to add, remove, or modify content at any time without notice.

4. User Accounts

4.1 Account Creation

To access most features of the Service, you must create an account by providing:

• A valid email address
• A secure password
• Your name and payment information
• Optional: mobile phone number for enhanced security features

4.2 Account Security

You are responsible for:

• Maintaining the confidentiality of your account credentials
• All activities that occur under your account
• Notifying us immediately of any unauthorized use
• Ensuring your contact information remains current

We strongly recommend enabling Two-Factor Authentication (2FA) for enhanced account security.

4.3 Account Sharing

Your account is for your personal use and members of your household. Account credentials may not be shared with individuals outside your household. We reserve the right to limit the number of devices that can stream simultaneously and to take action against accounts that violate these sharing policies.

5. Subscription and Billing

5.1 Subscription Plans

We offer various subscription tiers with different features, including:

• Number of simultaneous streams allowed
• Video quality options (SD, HD, 4K Ultra HD)
• Number of user profiles
• Download capabilities

5.2 Billing

By subscribing to Wambesha, you authorize us to charge your payment method on a recurring basis (monthly or annually, depending on your selected plan). Your subscription will automatically renew unless you cancel before the renewal date.

5.3 Price Changes

We may change subscription prices with at least 30 days' advance notice. Continued use of the Service after a price change constitutes acceptance of the new pricing.

5.4 Cancellation and Refunds

You may cancel your subscription at any time through your account settings. Cancellation takes effect at the end of your current billing period. We generally do not provide refunds for partial billing periods, except as required by applicable law.

6. SMS Communications Policy

6.1 Types of SMS Messages

By providing your mobile phone number and consenting to receive SMS messages, you may receive the following types of communications from Wambesha LLC:

Transactional Messages (No separate consent required):

• Two-Factor Authentication (2FA) codes - Security verification codes for account access
• Account security alerts - Notifications of suspicious activity or security changes
• Payment confirmations - Receipts and billing notifications
• Service updates - Important changes to your account or service

Marketing Messages (Separate consent required):

• Special offers and discounts
• New content announcements
• Feature updates and enhancements
• Exclusive subscriber promotions

6.2 Two-Factor Authentication (2FA) Disclosure

When you enable Two-Factor Authentication on your Wambesha account, you consent to receive automated security verification codes via SMS to the mobile phone number associated with your account.

6.3 Message Frequency Disclosure

Message Type	Expected Frequency
2FA/Security Codes	As triggered by your actions (estimated 0-10 per month)
Account Updates	As triggered by account events (estimated 1-5 per month)
Marketing Messages	Up to 4 messages per month (with your consent)

Actual message frequency varies based on your account activity and preferences.

6.4 Opt-In Procedures

For Transactional Messages:

By creating a Wambesha account and providing your mobile phone number, you consent to receive transactional SMS messages necessary for account operation and security.

For Marketing Messages (Double Opt-In Required):

1. During registration or in account settings, check the box labeled: "I consent to receive promotional SMS messages from Wambesha"
2. You will receive a confirmation SMS: "Reply YES to confirm you want to receive promotional messages from Wambesha. Msg frequency varies. Msg & data rates may apply. Reply STOP to cancel."
3. Reply YES to complete your opt-in
4. You will receive confirmation: "You are now subscribed to Wambesha promotions! Reply HELP for help, STOP to cancel."

6.5 Opt-Out Procedures

You may opt out of SMS messages at any time using any of these methods:

Method 1: Text Message

Reply STOP, END, CANCEL, UNSUBSCRIBE, or QUIT to any message we send.

You will receive confirmation: "You have been unsubscribed from Wambesha messages. No more messages will be sent. Reply HELP for help."

Method 2: Account Settings

Log in to your Wambesha account and navigate to Settings > Communication Preferences > SMS Notifications to manage your preferences.

Method 3: Email

Send an email to support@wambesha.com with the subject "SMS Opt-Out" including your phone number.

Method 4: Contact Us

Call or write to us at:

Wambesha LLC
1209 Mountain Road Pl NE, Suite N
Albuquerque, NM 87110

6.6 Help and Support

For assistance with SMS messages, text HELP to receive:

"Wambesha LLC: For help, visit wambesha.com/help or email support@wambesha.com. Msg & data rates may apply. Reply STOP to cancel."

6.7 Carrier Fees and Supported Carriers

Message and data rates may apply. These charges are billed by your wireless carrier and are not charged by Wambesha. Contact your wireless carrier for details about your messaging plan.

Supported carriers include (but may not be limited to): AT&T, Verizon Wireless, T-Mobile, Sprint, U.S. Cellular, and other major U.S. carriers.

Wambesha is not responsible for any delays or failures in message delivery caused by wireless carrier networks.

6.8 Third-Party Service Provider

SMS messages are delivered through Twilio, Inc., our authorized communications service provider. Twilio processes your phone number and message data solely for the purpose of delivering messages on our behalf.

7. Content and Intellectual Property

7.1 Our Content

All content available through the Service, including but not limited to movies, TV shows, graphics, logos, and software, is owned by Wambesha or our licensors and is protected by copyright, trademark, and other intellectual property laws.

7.2 Limited License

We grant you a limited, non-exclusive, non-transferable, revocable license to access and view content through the Service for your personal, non-commercial use only. You may not:

• Copy, reproduce, distribute, or publicly display any content
• Modify, adapt, or create derivative works
• Circumvent, disable, or interfere with security features
• Use any automated means to access the Service
• Download content except through authorized features

8. User Conduct

You agree not to:

• Violate any applicable laws or regulations
• Infringe upon the rights of others
• Use the Service for any illegal or unauthorized purpose
• Attempt to gain unauthorized access to any part of the Service
• Interfere with or disrupt the Service or servers
• Share, sell, or transfer your account access
• Use VPNs or proxies to circumvent geographic restrictions
• Record, capture, or redistribute any content from the Service

9. DMCA and Copyright Policy

Wambesha respects the intellectual property rights of others. If you believe that content on our Service infringes your copyright, please submit a DMCA takedown notice to our designated agent:

Your notice must include:

1. A physical or electronic signature of the copyright owner or authorized agent
2. Identification of the copyrighted work claimed to be infringed
3. Identification of the material to be removed with sufficient detail
4. Your contact information
5. A statement of good faith belief
6. A statement of accuracy under penalty of perjury

10. Disclaimers and Limitations

10.1 Service Availability

THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED. We do not guarantee uninterrupted or error-free service.

10.2 Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, WAMBESHA SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES ARISING FROM YOUR USE OF THE SERVICE. Our total liability shall not exceed the amount you paid for the Service in the 12 months preceding the claim.

10.3 Indemnification

You agree to indemnify and hold harmless Wambesha, its officers, directors, employees, and agents from any claims, damages, losses, or expenses arising from your use of the Service or violation of these Terms.

11. Termination

We may suspend or terminate your access to the Service at any time, with or without cause, including for:

• Violation of these Terms
• Fraudulent or illegal activity
• Non-payment of subscription fees
• Extended periods of inactivity

Upon termination, your right to use the Service ceases immediately, and you must delete any downloaded content.

12. Dispute Resolution

12.1 Informal Resolution

Before initiating any legal action, you agree to contact us at legal@wambesha.com and attempt to resolve the dispute informally for at least 30 days.

12.2 Binding Arbitration

Any dispute not resolved informally shall be resolved by binding arbitration administered by the American Arbitration Association (AAA) under its Consumer Arbitration Rules. The arbitration will be conducted in Albuquerque, New Mexico, or another mutually agreed location.

12.3 Class Action Waiver

YOU AGREE THAT DISPUTES WILL BE RESOLVED INDIVIDUALLY, NOT AS PART OF A CLASS, CONSOLIDATED, OR REPRESENTATIVE ACTION. You waive any right to participate in class actions against Wambesha.

12.4 Governing Law

These Terms are governed by the laws of the State of New Mexico, without regard to conflict of law principles.

13. Accessibility

Wambesha is committed to making our Service accessible to all users, including those with disabilities. We strive to conform to WCAG 2.1 Level AA standards. If you experience any accessibility issues, please contact us at accessibility@wambesha.com.

14. Changes to Terms

We may modify these Terms at any time. Material changes will be communicated via email or through the Service at least 30 days before they take effect. Your continued use of the Service after changes become effective constitutes acceptance of the modified Terms.

15. Contact Information

For questions about these Terms, please contact us: